FAQ’s
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How do I setup the tenant portal?
One resident will receive an invite to setup a tenant portal on RentCafe. This portal will be used to submit rental payments and maintenance requests.
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When is my rent due?
Rent is due on the 1st of every month. You will receive a 5 day grace period after which a late fee will be applied.
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How do I submit a maintenance request?
We ask that residents use their RentCafe Portal account to submit any maintenance request.