FAQ’s

  • How do I setup the tenant portal?

    One resident will receive an invite to setup a tenant portal on RentCafe. This portal will be used to submit rental payments and maintenance requests.

  • When is my rent due?

    Rent is due on the 1st of every month. You will receive a 5 day grace period after which a late fee will be applied.

  • How do I submit a maintenance request?

    We ask that residents use their RentCafe Portal account to submit any maintenance request.